FAQ Orders & Returns

Orders & Returns

Got a Question?

Do you ship internationally?

Yes, we do ship internationally to North, Central, and South America. International customers are responsible for all duties, taxes, brokerage fees, and any other related import fees. For orders going to EMEA please contact Marine Accessories BV at +31 252 284 250. For orders going to APAC please contact BLA at 1300 252 725.

How long will shipping take?

Our products are shipped from Knoxville, TN and take 1 to 5 days to arrive depending on your location on the map. <img src="https://d2v1xobx8qu3lm.cloudfront.net/media/faq/map.png" alt="" /> Note: Monster Tower biminis ship 10-14 days after purchase.

What is the tube diameter, and grade of materials?

The tubing is 1-1/2" schedule 40 pipe with a 1.900" outside diameter. The tube material is 6061-T6 marine grade aluminum that is polished and bright dip anodized which is the industry standard for T-Tops, wakeboard towers, radar arches, tuna towers, etc. All the hardware is 316 grade stainless steel, also a workhorse of the marine industry. The fabric is Sunbrella Marine grade Acrylic.

What is the warranty and what if it doesn't fit my boat or I don't like it?

We provide several ways to make sure you believe in the Fishmaster products as much as we do. First we provide the Best in the Industry 5 Year Warranty against defect in parts or workmanship. We will repair or replace any defective part at no charge to you. Next we provide a 30 day - No Questions Asked "Love it or Return" Money Back guarantee. Simply ship it back with a note on why you are returning it and we will refund your money, less our cost to ship the product to you.

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